About usFees, redress and regulation

Fees, redress and regulation

This page exists so that everything a careful client, a regulator or a rival's disappointed customer might look for is in one place: what we charge, who protects your money, where to complain, and who we are as a company. If anything here is unclear, ask us, and if anything here is wrong, tell us, because it is checked and meant to be relied on.

Contact us Call 0333 3444 035
01

Our fees

Every fee we charge is published. In summary, each including any VAT:

01
Selling a home
0.8% of the sale price, minimum £1,800
02
Commercial and mixed use sales
from 1.5%, minimum £2,400
03
Auction sales
0.8%, minimum £1,800
04
A marketing fee from £300 is payable on instruction for residential, commercial, mixed use and auction sales; it is deducted from the agency fee on completion and is not refunded if the sale does not proceed
05
Business sales
£800 setup, then 1.2%, minimum £3,000
06
Letting
£600 setup on every tier, then nothing on Let Only, 8% of the rent on Rent Collection, 10% on Fully Managed, 12% on Overseas Landlord Management
07
Commercial letting
£800 setup, then 10% to 15% of the first year's rent
08
Property sourcing
from 1.2%, minimum £1,500

Every additional service is priced on the Landlord services and fees page.

02

Redress and protection

We are members of The Property Ombudsman, membership T10145, and that membership covers everything we do: sales, lettings, buying agency, business transfers and property sourcing. Client money protection is the one thing an ombudsman does not provide, so ours comes through UKALA Client Money Protection, which forms part of our UKALA membership, and the certificate is linked in the footer of every page. Complaints follow our published Complaints procedure, and if we cannot resolve yours within eight weeks you may refer the matter to the ombudsman without needing our agreement.

03

Registrations and disclosures

Trent Estate Agents Limited is registered with HMRC for anti-money laundering supervision, registration XVML00000190450, which covers our agency and sourcing work, and with the Information Commissioner's Office, registration ZB590896. We are a connected business of Trent Law Solicitors, authorised and regulated by the Solicitors Regulation Authority, and of Trent Finance Limited, an Appointed Representative of Dragon Brokers Limited, trading as The Dragon Network, authorised and regulated by the Financial Conduct Authority, firm reference 599430. We disclose these connections to every client as our Code of Practice and the law require, no referral fee passes between the companies, and our clients pay less at both firms: 10% off Trent Law's legal fee, and Trent Finance's arrangement fee at £650 or £850 instead of £750 or £995.

04

The company

Trent Estate Agents Limited, registered in England and Wales, company number 15095323, VAT number 447 5995 36. Registered office: 16 The Triangle, NG2 Business Park, Nottingham NG2 1AE. Telephone 0333 3444 035. Sales: sales@trentestateagents.co.uk. Lettings: lettings@trentestateagents.co.uk.

Related services

About us
Trent Estate Agents is the estate agency built by the people behind Trent Law Solicitors, a Nottingham firm in continuous practice since 2011.
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Accessibility
The accessibility of www.trentestateagents.co.uk, what we are doing to improve it, and how to ask for help
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Areas we cover
We sell, let and manage property across Nottingham, Nottinghamshire and the Erewash borough of Derbyshire, from West Bridgford, where our office sits on its doorstep, out to Bingham, Hucknall and Long Eaton.
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Careers
We are a young agency inside an established group, which makes this a rewarding place to learn the trade: you will sit a corridor from practising solicitors and qualified mortgage advisers, and you will be taught to get things right before you are taught to get them sold.
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Start with a figure in writing, and a straight answer.

Contact us Call 0333 3444 035